Trade Ideas Cloud troubleshooting: save/share/load issues¶
Trade Ideas Cloud is one of the best quality-of-life features — until it’s not. This page is a fast checklist for the common failures you’ll hit when saving, sharing, or loading windows/layouts.
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Quick triage: 3 questions¶
- Are you logged into the correct Trade Ideas account?
- Are you trying to load a window or an entire layout?
- Are you importing a Cloud link or a Collaboration link?
If you answer those wrong, everything downstream feels broken.
Problem: “My window isn’t in the cloud list”¶
Checklist: - Confirm you saved it (not just configured it). - Try saving again via File → Save or Share to Cloud.... - Make sure you didn’t only save an “Entire Layout” when you meant a single window (or vice versa).
Related: - Trade Ideas Cloud tutorial
Problem: “Load from Cloud works, but it loads the wrong thing”¶
Common causes: - You loaded a layout when you meant a window. - You loaded an older version of the window (similar names).
Fix: - use clear naming conventions: - GAP_LIST_v1 - ALERT_ORB_BREAKDOWN_v2
Problem: “Collaboration URL didn’t apply (or it nuked my window)”¶
This is usually a misunderstanding of what Collaboration is designed to do.
Collaboration is great for copying a window’s filters into another window. It can replace filters/settings while preserving the target window’s identity (e.g., you keep the alert condition but replace the filter stack).
Read first: - Collaboration tutorial
Problem: “I’m logged in but cloud is empty”¶
Checklist: - confirm the account (many traders have multiple logins) - confirm you’re not in a different environment (SIM vs LIVE is separate in Brokerage+, but Cloud is account-based) - restart Trade Ideas after an account/password change
Problem: “Import URL fails / link doesn’t load”¶
Checklist: - paste the full URL string (don’t truncate) - try both Load from Cloud and the relevant window’s Collaborate... (they are not the same) - if it’s a shared link, confirm it wasn’t revoked/expired (if applicable)
FAQ¶
What’s the difference between a Cloud link and a Collaboration link?¶
Cloud links are for saving/loading windows or layouts from your account’s cloud space. Collaboration links are for copying window settings/filters between windows (and can be used to share a specific configuration).
Should I save a window or an entire layout?¶
Save windows when you want modular building blocks. Save entire layouts when you want everything (multiple windows + placement) restored exactly.